Text Messaging Program & Opt-In

Last updated: July 10, 2026

VISTA Interface LLC ("VISTA") provides scheduling and client-communication software to independent medical-aesthetics businesses ("medspas"). On a participating medspa's behalf, VISTA sends SMS text messages to that medspa's own clients — for example, appointment reminders, confirmations, and account updates. This page explains exactly how a client opts in, what the consent language says, and how to get help or stop messages at any time.

Consent is never a condition of purchase or of receiving care. A client can book and be treated at a medspa whether or not they agree to receive text messages. Mobile numbers and opt-in consent are never sold or shared with third parties for their own marketing.

How clients opt in

A client provides express written consent to receive text messages in one of two ways:

Online, during booking. When a client books online through their medspa's VISTA-powered booking page and creates an account, they enter their mobile number and check the consent box shown below. The box is unchecked by default — the client must actively check it to opt in.
In person, at the medspa. During intake at the medspa, staff record the client's mobile number and SMS consent on the client's profile only after the client agrees, using the same disclosure language.

The opt-in a client sees

Below is a representative reproduction of the sign-up form and the exact consent language presented at the point of opt-in. (Each medspa's booking page is branded to that business; "[Medspa Name]" is replaced with the specific business's name.)

Create your account · [Medspa Name]

Full name Mobile phone Create account

Representative example — the consent box is unchecked by default and the client must actively check it to opt in.

What messages clients receive

These are account-related and transactional messages from the client's own medspa. Examples:

"Hi Jordan, this is a reminder of your appointment at Lumière Aesthetics on Fri, Jul 18 at 2:00 PM. Reply STOP to opt out, HELP for help."

"Your appointment at Lumière Aesthetics is confirmed for Jul 18 at 2:00 PM. Need to reschedule? Reply or call us. Msg & data rates may apply."

"Lumière Aesthetics: your order #1042 has shipped. Reply HELP for help, STOP to unsubscribe."

Message frequency, rates, help & opt-out

Message frequency varies by client and by the appointments and orders a client has with their medspa.
Message and data rates may apply, depending on the client's mobile carrier and plan.
To opt out, reply STOP to any message. Messages stop immediately. Reply START to re-subscribe.
For help, reply HELP to any message, contact the medspa directly, or visit our Support page.
Carriers are not liable for delayed or undelivered messages.

Full terms for the text-messaging program are in our Terms of Service (Section 3, "Text messaging program"). How we handle mobile numbers and consent is described in our Privacy Policy.